Call Center Agent:
Languages Fluent English and Arabic
Country Egypt
Job Type Full Time
Description
Answer calls professionally § respond to customer inquiries § Performs outbound surveys. § research required information using available resources § handle and resolve customer complaints § provide customers with product and service information § enter customer information § identify and escalate priority issues § route calls to appropriate resource § follow up customer calls where necessary § complete call logs
Qualifications university Graduate § knowledge of customer service principles and practices § good data entry/keyboard skills High Communications Skills in English and Arabic
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Person Ali Eissa
Job Contact E-mail career@efinance.com.eg
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